Are you changing agencies?
A common occurrence within the Property Management Industry, owners do change for many and varied reasons as each owner and property has differing requirements. It is best to disclose to a prospective agent why you are changing as this can prevent a repeated occurrence should you have had an issue with your previous Property Manager or agency. If you have specific preferences on how your property is managed then this should be discussed to form part of your decision-making process.
A guide to changing to The Management Agency
Check your current Management Agency Agreement for the correct notice period and provide your agent with written notice to terminate the agreement, include instructions as to who they may release your file, documents and keys to. i.e. yourself or your new managing agent. Note that most Agreement notice periods are 30 or 60 Days. Should you prefer, The Management Agency can of course guide you through this process and liaise with the current agent on your behalf.
A copy of the notice given to your current agency should be sent The Management Agency so that we can contact the agent to ensure that the correct documentation is provided ahead of the changeover date.
In order for The Management Agency to act as your new agent, a New Managing Agency Agreement will be prepared and sent to you. Information that we will require from you to complete this form:
Proof of Identity (Fair Trading Requirement to sight and file copy of ID)
Full names of all Owners to be listed on the Agreement
Current Address, preferred contact numbers and note any preferences on contact methods
Copy of a previous Council Rate, Water Rate and Strata Levy (if applicable), should you wish for us to manage these payments moving forward
Bank Account Details for rental income are required prior to or at take over date
Tasks that The Management Agency will complete on your behalf
Coordinate the collection of all required documentation at the end of the notice period from the other agent.
Make contact with current tenants regarding the changeover so as to ensure a smooth transition for your tenants.
Arrange and carry out a routine inspection of your property and provide a report regarding condition, rent and any other relevant information.
The Management Agency will now manage your property and we are open to feedback and available to answer any questions that you may have during our relationship.
We will actively ensure that we are available to answer Owner and tenant queries within a timely manner.
