Many years ago I worked with a large and well known commercial real estate firm.
Three weeks in i had decided it just wasn’t for me and not one to leave things in the air I resigned that day when all of the staff were out of the office and the receptionist was ordered to walk me off the premises. She didn’t though and we spent a few hours chatting.
One of many stories I’ve gathered in my years in Property Management.
So only a few months ago when a client with residential properties that I manage for them threw me the keys of their vacant office suites and asked if I’d try to lease them, I was so very tempted to say no and could have easily. I thought it was beyond me and the thought of not being able to deliver for them was always at the forefront of my mind.
I was completely honest in telling them that I had no idea what I was doing but they still insisted that I give it a go and use their property for experience.
Absolute dream clients, I don’t know if I’d be as trusting or generous!
But armed with some sage advice from friends in the industry, a great advertising budget and several inspections it is now leased and being managed by me.
Despite my initial hesitation I am really happy that my clients are thrilled with the result, Ultimately I really wanted to get it occupied for them and to be able to continue working with these clients. They maintain that they gave me the opportunity because if I translated the effort I put in with Residential that i’d get a quick result, i’ll always suspect that they did it to help my very new business get off the ground. What a good learning experience though.
The point though is that once I’ve decided it was happening it all happened and fast.
This experience I think comes from my working motto “just do it” (unfortunately shared with Nike). For years the words just do it was plastered to my computer screen but simply put my motto is to not procrastinate and just get on with the job. It’s really helpful to rip the band aid though and “Just do It” when you have to make a tough phone call and have the less than ideal conversation.
Just doing it though, combined with my email Inbox O.C.D comes across to my clients as good customer service and that’s good enough for me.
Working this way can get you through volumes of tasks quickly and that’s very important in property management, so 2019 more than ever will be a year of not procrastinating and just getting on with the job at hand.
Not a resolution, but a renewed push to JUST DO IT when you decide to do something.
At the other end of the spectrum, saying No to things that don’t make you happy, are not rewarding or worthwhile is a whole other topic and one I feel strongly about as well. Maybe needs it’s own blog entry as more people could be helped by just saying no from time to time.
Oh and Happy New Year!
Feels like that short break never happened already 🙂